For Purchaser
What are your prices? What is the MOQ?
FAQ
MOQ is 1 unit. View Quick Trade Info to know more.
Are you a trading company or a factory?
FAQ
We own factory and trading company.
What are your advantages?
FAQ
"Little Giant" enterprise, 20 years expertise, 10-year factory track record, 70% market share in China, CE/AMCA/IE5/ATEX certified.
What payment methods do you accept? What is your lead time?
FAQ
30% deposit, 70% balance before shipment. T/T and L/C. Lead time 12 days standard. Shipping ~15 days Southeast Asia, 45-60 days to USA/Europe.
For Engineer
Can I get technical support during the selection process?
FAQ
Yes, share your airflow, pressure, and application details.
Can I use the software to select the model?
FAQ
Yes, for long-term partners. Contact us for activation code.
Can I get the drawing?
FAQ
Yes, contact us with specific model.
How do I ensure the fan integrates properly with my existing system?
FAQ
Provide system drawings, we verify interface dimensions and electrical.
Can I request a performance test before mass production?
FAQ
Yes, sample testing with test reports available.
For End User
What if product quality issues arise? What is your warranty period?
FAQ
Contact after-sales, respond within 2 hours. 12 months warranty, extendable.
What if we need technical guidance?
FAQ
Online documents, Video tutorials, Remote assistance, On-site support (additional cost).
Can I get replacement parts if needed?
FAQ
Yes, stock of common components for fast delivery.
How do I know my warranty?
FAQ
Check nameplate production date or contact sales team.